Privacy Policy

We take your privacy very seriously. Please read this policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal information.
This website does not store or capture personal information (unless the user has submitted an enquiry), but merely logs the user's IP address (Internet Protocol: standard allowing data to be transmitted between two devices) which is automatically recognised by the web server.

Website Cookies
The Britalia Door Products website uses cookies for collecting user information; it does not collect any information about you except that required for system administration of the website. These cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session.

Personal Information
We may collect and use the following personal information about you:
• Your name and contact information, including email address, telephone number and company details.
• Your billing information, transaction and payment card information
• Information to enable us to undertake credit or other financial checks on you

This personal information is required to provide products and services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing products and services to you.

Telephone numbers and addresses may be shared with third party couriers and logistical companies to ensure that deliveries can be completed effectively.

Promotional Communications
If you register to receive email marketing, giving us permission to send you email marketing content, or enter your personal details into one of our enquiry forms on this website, your information will be held on a secure server and the data will not be shared with any outside organisations. You will only receive email marketing/updates if you sign up, giving us consent to do so.

You can sign up to receive email marketing here.

How Long Your Personal Information Is Kept
Contact information, such as telephone numbers, names, addresses and email addresses may be stored on our server for up to 5 years since your last activity due to invoicing and tax reasons. We will use it if we need to contact you about a purchase you have made or an order you have placed with Britalia Door Products Ltd.

Card details will never be stored by Britalia Door Products Ltd. We will destroy this information immediately after using it.

Information to enable us to undertake credit or other financial checks on you will be kept on our server for our own records.
Our server is protected and cannot be accessed by any third parties.

If you have opted in or have given us verbal or written consent to send you email marketing, we will continue to send it your way until you unsubscribe. Your email address is then removed from our server.

We may share your contact information with our sister companies, Harlech Industrial Doors and NECO Fire Gard, with whom we often work closely alongside during the manufacture, sale, service and installation of our products. Failure to provide this information to these third parties may delay or prevent us from providing products and services to you.

Your personal information will never be sold, traded or transferred to any third parties for any marketing, commercial or promotional reasons.

Personal Information outside of the EEA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). This may include contact information used by third party couriers and logistical companies.

Changes To Our Privacy Policy
If we amend our privacy policy, we will promptly update the privacy policy page on our website. Please check back regularly to see if there has been any updates.

If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact us at:

This privacy statement only covers our website at and sub-sites of this domain. This privacy statement does not cover other website linked from this domain.